How can I track my package?
If tracking info is available, you are able to track your package via the Your Orders page. Click "Track Package" next to the delivery you want to follow.
Why isn't there tracking information for my order?
If you can't see any tracking data for a shipment as well as estimated delivery date hasn't yet passed, your package should still arrive when they're due. You will find some common factors why tracking info is unavailable on our Tracking Shipments Help page.
To take advantage of FREE Shipping:
- Place a minimum of $25 of eligible merchandise in the Shopping Cart.
- Go to checkout.
- Ship your items to a single U.S. address.
- Select "Group my items into as few shipments as possible" as your shipping preference.
- Select FREE Shipping for your shipping speed. Your order will be delivered within 5-9 working days after all of the items are available to ship (including pre-order items).
- Place your order, and enjoy the free shipping!
With this shipping option, we fulfill your order in the more cost-efficient way. This permits us to pass our savings on to you in the form of free delivery. Even though it could take some extra time to pack and ship your order, you'll still receive it within the estimated delivery deadline.
We gladly accepts orders from throughout the world. Available brands, shipping rates and costs could differ in accordance with the delivery address on your order.
To determine the shipping rate information specific to your order's destination, find your region.
There could be limitations on where and whether vendors offer international shipping. For details, visit our the vendors international shipping details page.
Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.
Your packages can be subject to the customs fees and import duties of the country which you have your order shipped. These charges are always the recipient's responsibility. To get more details, read about Restrictions (which apply at all international shipments) and Import Fees Deposits within the resellers Global shipping page.
The subsequent items can be shipped to almost all destinations outside the U.S.:
- VHS videos
* Note: Books that need special handling since they're extremely heavy (such as, multi-volume sets) will not be shipped outside the U.S. If this is the situation, it'll be noted within the product detail page.Limitations
For products shipped internationally, please be aware that any maker warranty might not be valid; manufacturer service options might not be available; product manuals, instructions and safety warnings are probably not in destination country languages; these products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products might not comply with destination country voltage along with electrical standards (requiring utilization of an adapter or converter if appropriate). You're responsible for assuring that the product can be lawfully imported into the destination region. When ordering the recipient will be the importer of record and will satisfy all legal guidelines in the destination country.Privacy
Your privacy is vital to us, so we recognise that you care about how details about the transaction is used and shared. We wish our international customers and customers shipping products internationally to know that cross-border shipments are controlled by opening and inspection by customs authorities.
Also, we might provide certain order, shipment, and product information, including titles, to international carriers, and such information may be conveyed by the carriers to customs authorities in order to facilitate customs clearance and abide by local laws.
Generally if the order is a gift, the package is noted "Gift," although the value of the product is still stated within the customs form.
Customs authorities require the price of the present item to be stated directly on the package.
Customs, Duties, and Taxes
You are accountable for assuring that the product could be lawfully imported to the destination country. When ordering the recipient is the importer of record and will observe all laws and regulations in the destination country. Orders which are shipped to countries outside of the United States could possibly be controlled by import taxes, customs duties and costs levied by the destination country. The recipient of an international shipment can be governed by such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no power over these charges and cannot predict what they could possibly be. Customs policies vary widely from country to country; you should get hold of your local customs office for more information. When customs clearance procedures are required, it can delays beyond our original delivery quotes.
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